Tuesday, October 09, 2007
The Internet
What’s with the internet service at the hotel? Here’s the story:
So, there we were, sitting in Building 16 this past June. We were able to connect to the wireless service reserved especially for the folks staying in the Royal Club (Buildings 20 and 21). The Royal Club is like first class at the hotel—they have their own restaurant, huge whirlpool spa, room service, nice rooms. It’s just an all around pampered lifestyle for the guests that stay at the Royal Club. These folks also didn’t have to go to the lobby bar for free wireless internet. Because Building 16 was so close to the Royal Club, we were able to pick up a weak wireless signal. It was great! No walking all the way to the lobby bar to jump onto the internet.
Fast forward to October 7, as we check into the pampered lifestyle of the Royal Club. (Hey! We decided we wanted to experience some the good life. It’s our anniversary—20 years! Might as well splurge.) We decided our room is nice—a few steps better than the last time we were here. The restaurant is good—the food is hot and the waiters are awesome! So far so good, until we try to log onto the internet—not so good.
The short version is the hotel decided to start charging for wireless internet. And not just charging, really, more like highway robbery! Now, staying at the Royal Club, you’re PAYING for the great amenities. We can’t figure out why they would be charging the folks staying at the Royal Club for wireless internet. Oh and by the way, it’s $100 USD for five days or 120 hours. Yep, wow!
Needless to say, we’ve complained got the runaround. Complained some more. Complained some more. And then, we’re getting our wireless internet free. Whew! So we thought…
We’re given a user name and password to use to log onto the wireless internet. Instead of getting instantly on the internet, we get an error message—something about too many users logged on? What? More complaining, more complaining. Ok now, we think we’re in the clear. Enter the user name and password…we’re on! Sweet! Oh no. Not so sweet. Within five minutes of logging on, we’re kicked off. What?
There is no moral to this story. Just the simple facts. We understand that the resort wants to make as much money as possible so they’ve decided to charge for internet service. It’s not an outside company that provides the service, we hear, it’s the resort it self. We hope that every time we log onto the internet, we can complete our task before we get kicked off. This is a warning just in case we can’t post a lot on the blog.
So, there we were, sitting in Building 16 this past June. We were able to connect to the wireless service reserved especially for the folks staying in the Royal Club (Buildings 20 and 21). The Royal Club is like first class at the hotel—they have their own restaurant, huge whirlpool spa, room service, nice rooms. It’s just an all around pampered lifestyle for the guests that stay at the Royal Club. These folks also didn’t have to go to the lobby bar for free wireless internet. Because Building 16 was so close to the Royal Club, we were able to pick up a weak wireless signal. It was great! No walking all the way to the lobby bar to jump onto the internet.
Fast forward to October 7, as we check into the pampered lifestyle of the Royal Club. (Hey! We decided we wanted to experience some the good life. It’s our anniversary—20 years! Might as well splurge.) We decided our room is nice—a few steps better than the last time we were here. The restaurant is good—the food is hot and the waiters are awesome! So far so good, until we try to log onto the internet—not so good.
The short version is the hotel decided to start charging for wireless internet. And not just charging, really, more like highway robbery! Now, staying at the Royal Club, you’re PAYING for the great amenities. We can’t figure out why they would be charging the folks staying at the Royal Club for wireless internet. Oh and by the way, it’s $100 USD for five days or 120 hours. Yep, wow!
Needless to say, we’ve complained got the runaround. Complained some more. Complained some more. And then, we’re getting our wireless internet free. Whew! So we thought…
We’re given a user name and password to use to log onto the wireless internet. Instead of getting instantly on the internet, we get an error message—something about too many users logged on? What? More complaining, more complaining. Ok now, we think we’re in the clear. Enter the user name and password…we’re on! Sweet! Oh no. Not so sweet. Within five minutes of logging on, we’re kicked off. What?
There is no moral to this story. Just the simple facts. We understand that the resort wants to make as much money as possible so they’ve decided to charge for internet service. It’s not an outside company that provides the service, we hear, it’s the resort it self. We hope that every time we log onto the internet, we can complete our task before we get kicked off. This is a warning just in case we can’t post a lot on the blog.
// posted by Leenie @ 9:20 PM 
